Answers to Frequently Asked Questions

If you're online, simply select the service you want and click the Book Now button to get a personalized quote, schedule an appointment in real time based on our actual availability, and receive confirmation. It only takes 60 seconds. Use your phone, computer or tablet. Or call us at (514) 660-4570.

Yes, we use environmentally friendly cleaning products! Part of our commitment as a member of the community is to preserve the environment. That's why we only use eco-friendly products that do just as good a job of cleaning as traditional chemical cleaning products. If you prefer us to use traditional chemicals, please let us know when you make your reservation.

When booking online or by phone, you have the option of receiving SMS or e-mail reminders before each scheduled appointment. We usually send reminders one day and two hours before each scheduled cleaning service.

We consider our reputation to be our most important asset, which is why we offer a 100% satisfaction guarantee. If you're not completely satisfied, contact us and we'll solve the problem by offering a refund or re-cleaning your premises.

Our turnaround time will depend on the level of cleaning chosen and any additional services requested. We guarantee the quality of our service, and if you're not completely satisfied, we'll come back to resolve any issues or concerns.

La reprogrammation ou l’annulation se fait en un seul clic. Autrement, appelez-nous au (514) 660-4570 ou envoyez-nous un courriel et nous mettrons à jour votre réservation. Cela ne prend que quelques secondes et nous vous enverrons une confirmation de réservation mise à jour. Nos rappels de service par courriel peuvent inclure un bouton Replanifier et / ou Annuler qui vous permet de replanifier ou d’annuler instantanément votre réservation dans les délais préétablis avant chaque service.

Absolutely, and you'll save money in the process. For all our services, you have the option of choosing regular appointments or purchasing prepaid packages for instant savings. Find out more about our residential and commercial cleaning offers on our online quotation and real-time booking pages.

Our company accepts payment by credit card (VISA, Mastercard, American Express and Discover), cheque and bank transfer.